Training & e-Learning

E-Learning Test and Certification

The Gabriel Shock Absorbers E-Learning Test and Certification process is designed to validate the technical understanding, installation competence, and product knowledge of technicians, fitment specialists, and sales professionals working with Gabriel products.

This structured assessment ensures that participants not only understand the function and importance of shock absorbers and struts but also know how to correctly diagnose faults, perform proper installation, and recommend the most suitable Gabriel solution based on customer needs.

Successful completion of this assessment demonstrates a professional level of competency and a commitment to delivering safe, reliable, and high-quality service using genuine Gabriel components.

This document serves two purposes

1. It can be used as a training tool
2. As a reference guide.

We recommend that you read it from beginning to end. In this document you will find information pertaining to the Gabriel Brand as well as the general shocks, struts and gas lifts category. Some of the content is generic in nature and not necessarily specific to the Gabriel product/s. The learning/training material is primarily aimed at those that interact with Gabriel Shock Absorbers, be it in Management, Field Sales, Counter Sales Workshop or Fitment environments to improve product knowledge and assist in enhancing your knowledge of this product category.

This is not meant to teach you how to be a mechanic. It is a discussion with the idea of giving some interesting facts about shocks, what signs to look for to help identify worn shocks and what to look out for during fitment to avoid common problems. It also outlines some general technical aspects about shock absorbers.

Having digested the contents of this Learning and Training material, please use the link provided to complete the Gabriel Online Quiz.

You will receive your Gabriel Certificate of Completion vis email should you pass the quiz at the required level.